Frequently Asked Questions

Gaming Solution is a premier provider of gaming panels, white label solutions, and comprehensive gaming services. With 25+ years of experience, we help businesses launch and grow their online sportsbook or casino platforms. We offer 1,200+ ready-made panels, custom branding solutions, licensing assistance, and 24/7 support to over 30,000 clients worldwide.

You can get started in as little as 24-48 hours with our Starter plan. For White Label solutions, setup typically takes 48-72 hours. Enterprise custom solutions may take 1-2 weeks for full deployment. Our team works efficiently to get you up and running as quickly as possible while ensuring everything is properly configured.

No technical knowledge is required! Our platforms are designed to be user-friendly and intuitive. We provide comprehensive training, documentation, and 24/7 support to help you every step of the way. Our team handles all the technical aspects, so you can focus on growing your business.

Absolutely not! Our pricing is completely transparent. You only pay the revenue share percentage based on your chosen plan (4%, 15%, or 22%). There are no setup fees, no monthly fees, no hidden charges whatsoever. What you see is what you pay.

You pay a percentage of your revenue based on your plan. For example, with the Professional plan at 15%, if your monthly revenue is $100,000, you would pay us $15,000 and keep $85,000. It's a win-win model - we only succeed when you succeed. Revenue is calculated monthly and billing is flexible based on your revenue cycle.

Yes! You can upgrade your plan at any time as your business grows. Downgrades are possible but may involve some migration depending on features you've been using. Contact our support team to discuss plan changes - we'll make the transition smooth and seamless.

We accept multiple payment methods including bank transfers, cryptocurrency (Bitcoin, USDT), and major payment gateways. Payment terms are flexible and can be customized based on your revenue cycle and business needs.

We offer 1,200+ gaming panels including DL (Diamond), MDL (Master Diamond), SMDL (Super Master Diamond), and ADMIN panels. These cover sports betting, casino games, live casino, and more. All panels are fully integrated with game providers and payment gateways.

Yes! With our Professional and Enterprise plans, you get full white label customization. This includes your logo, domain name, color scheme, and brand identity. The platform will look and feel completely like your own brand, with no mention of Gaming Solution to your end users.

Absolutely! All our platforms are fully responsive and work perfectly on mobile devices, tablets, and desktops. The gaming experience is optimized for all screen sizes, ensuring your users can play anytime, anywhere.

We support all major payment gateways including cryptocurrency, UPI, bank transfers, e-wallets, and credit/debit cards. Professional and Enterprise plans include payment gateway setup and integration as part of the service.

It depends on your target market and jurisdiction. Many regions require a gaming license to operate legally. We provide licensing consultation and assistance with our Enterprise plan, helping you understand requirements and navigate the licensing process for your specific needs.

Yes! Our licensing service (included with Enterprise plan) provides comprehensive assistance including jurisdiction selection, application preparation, legal documentation, and ongoing compliance support. We work with licensing authorities in multiple jurisdictions.

Yes, our platforms are built with compliance in mind, including KYC/AML requirements, responsible gaming features, and data protection. We stay updated with regulatory changes and ensure our platforms meet industry standards.

We provide 24/7 support via email, WhatsApp, and phone. Starter plan includes email support, Professional gets priority 24/7 support, and Enterprise clients have a dedicated account manager. Our average response time is under 2 hours.

Yes! All plans include comprehensive training materials and documentation. Professional and Enterprise plans include personalized onboarding sessions and video tutorials. We ensure you and your team are fully equipped to manage your platform.

Our platforms receive regular updates including new features, security patches, and game provider integrations. Updates are deployed automatically with zero downtime. Enterprise clients can request custom features and prioritized updates.